Privacy Policy

Privacy Policy

Introduction

Welcome to https://helicopter-ride-and-yacht-tour-dubai.terratrek.net! We are dedicated to protecting your privacy and ensuring a transparent approach to data handling. This Privacy Policy explains how we collect, use, and protect the personal information of our users, customers, and visitors, in line with various international privacy laws.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://helicopter-ride-and-yacht-tour-dubai.terratrek.net.
  2. Any mobile applications or services we offer.
  3. Services accessed through links on our website, though please note that third-party platforms have their own privacy policies.
  4. All interactions with our team, including emails, calls, and messages.

Processing Activities

This policy outlines our practices when:

  1. You use our applications or services as a registered user.
  2. You visit our websites linked to this Privacy Policy.
  3. We communicate with you via newsletters, emails, phone, or text messages.

Personal Data Collection

We collect various types of personal information for different purposes, including:

  1. Account Information: Details required to create and manage your user account.
  2. Payment Information: Credit card details and billing addresses for transactions.
  3. Financial Information: Banking information for financial services.
  4. Purchase Information: Data related to products or services bought from us.
  5. Mobile Device Identifiers: Unique device IDs, types, and operating system versions.
  6. Location Data: Geographic coordinates and location-based services data.
  7. Feedback: Comments, reviews, and suggestions you provide.
  8. Social Media Information: Publicly available details from social media platforms.
  9. Product Information: Details about products or services you’re interested in.

We gather this data through direct user input, our interactions with users, and automated technologies like cookies and tracking pixels. Third-party service providers may also share personal data with us, adhering to their respective privacy policies.

Cookies

We use cookies to enhance your experience on our website and for analytics purposes:

  • Strictly Necessary: These cookies are essential for basic functionality.
  • Preference: They remember user preferences and settings.
  • Analytics: Used to understand and analyze how users interact with our site.

Users can control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected, including:

  • Fulfilling transactions and providing services.
  • Complying with legal obligations.
  • Analyzing trends and maintaining quality of service.

Once these purposes are met or when data is no longer required, we securely delete or anonymize the information.

Security Measures

We have implemented robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction:

  • Encryption during data transmission and storage.
  • Secure third-party processors who adhere to strict privacy standards.

Children’s Privacy

Our services are not intended for children under 18 years old. We do not knowingly collect personal data from minors. If you believe we have collected such information, please contact us, and we will take appropriate steps to delete it.

Your Rights (Subject to Local Laws)

Depending on your location, you may have certain rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Demand the deletion of your data, subject to legal exceptions.
  4. Restriction: Limit our processing of your data in certain circumstances.
  5. Portability: Receive your personal data in a structured, commonly used format.
  6. Objection: Object to the processing of your data for specific purposes.
  7. Non-Discrimination: Assert that we do not discriminate against individuals who exercise their privacy rights.
  8. Appeals/Complaints: File appeals or complaints with our privacy team and relevant authorities.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any modifications will be posted on this page, and the updated policy will take effect immediately after publishing.

Contact Information

For any questions regarding privacy, data requests, unsubscribes, or complaints, please contact us: